Shipping Policy – CAIRO

At CAIRO, we are committed to delivering your premium formal footwear safely and efficiently. Please read our shipping policy below.

1. Order Processing

• Orders are typically processed within 1–3 business days after confirmation.

• Orders placed on weekends or public holidays may be processed on the next business day.

• During sales, promotions, or high-demand periods, processing times may be slightly longer.

2. Delivery Time

Estimated delivery times may vary depending on your location and the shipping method selected.

• Standard Delivery: 3–7 business days

• Delivery times may be affected by weather conditions, public holidays, courier delays, or other circumstances beyond our control.

Please note that delivery times are estimates and not guaranteed.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your order.

From time to time, CAIRO may offer free shipping promotions. Any applicable conditions will be clearly mentioned on our website.

4. Order Tracking

Once your order has been shipped, tracking information may be provided where available.

Customers are responsible for providing a complete and accurate shipping address when placing an order.

5. Incorrect Address

If an incorrect or incomplete address is provided, please contact us as soon as possible.

CAIRO cannot guarantee changes to an order once it has been shipped. Additional shipping charges may apply for orders returned or redirected due to an incorrect address.

6. Delayed Deliveries

While we work hard to ensure timely delivery, CAIRO is not responsible for delays caused by:

• Courier or shipping company delays

• Weather conditions

• Public holidays

• Incorrect delivery information

• Other circumstances beyond our reasonable control

7. Damaged or Missing Packages

If your package arrives damaged or your order is missing, please contact us as soon as possible with your order number and relevant details.

Where possible, please provide clear photos or videos of any damaged package or product to help us resolve the issue quickly.

8. Contact Us

If you have any questions about shipping or your order, please contact CAIRO Customer Support.

Thank you for shopping with CAIRO. We appreciate your trust and are committed to delivering quality footwear to your doorstep.